Phone Number 6092467822
Cancun Bay Resort
Boulevard Paseo Kukulcan 3.5, Near Turtle Beach, Cancun, 77500, Mexico
Rating
3.8
Travelers Choice
2021
Price Level
$$
Rooms
132
Pets
No
from $ 1,650.98
19
May

Cancun Bay Resort, Cancun

Cancun Bay Resort

This hotel is located on the outskirts of the hotel district, directly beside the beaches and a few paces from the landing stage of the excursion boats. A diverse selection of shops, restaurants and bars as well as links to the transport network can be found in the vicinity. It is a hotel located in front of the Bay of Isla Mujeres, on a beautiful beach by the Mexican Caribbean Sea. Excellent location and only 3.5 km from the Cancun Downtown, it is ideal for everyone that want to relax and take advantage of the beauty of Cancun or those who want to have fun and live the nightlife of this destination. The resort has 132 rooms of which 27 Junior suites with capacity for 5 people excellent for families, 50 standard rooms, 15 master suites with a capacity of 9 people ideal for those group or family vacations, 40 totally new superior standard rooms with ocean view. The rooms are equipped with air conditioning, cable TV, safe deposit box, bathroom with shower, balcony overlooking the pool, garden, street or the ocean.

Cancun Bay Resort

Price & Availability

Select your room

Cancun Bay Resort

Standard Room ·

All Inclusive
Total
$ 1,650.98
Cancun Bay Resort

Standard Double or Twin Room ·

All Inclusive
Total
$ 1,847.74
Cancun Bay Resort

Superior Room ·

All Inclusive
Total
$ 1,938.27
Cancun Bay Resort

Superior Room (Sea View) ·

All Inclusive
Total
$ 1,938.99
Room

Standard Room ·

Bed & Breakfast
15% discount
Total
$ 1,953.52
Cancun Bay Resort

Superior Room (Sea View) with Balcony or Terrace ·

All Inclusive
Total
$ 2,148.93
Cancun Bay Resort

Superior Room (Ocean View) ·

All Inclusive
Total
$ 2,274.56
Cancun Bay Resort

Superior Double Room ·

All Inclusive · Double
Package Rate
Total
$ 2,436.89
Cancun Bay Resort

Doble Superior ·

All Inclusive
Total
$ 2,483.73
Cancun Bay Resort

Superior Double or Twin Room (with View) ·

All Inclusive
Total
$ 2,523.59
Cancun Bay Resort

Junior Suite ·

All Inclusive
Total
$ 2,804.28
View From Room

2 Bedroom Junior Suite ·

All Inclusive · 2 Double Beds and 1 King Bed
Save54%
Total
$ 3,058.08
Cancun Bay Resort

Standard Master Suite ·

All Inclusive
Total
$ 3,588.24
Room

3 Bedroom Standard Family Suite ·

All Inclusive · 2 Double Beds and 1 King Bed
Special deal
Total
$ 3,830.17
Cancun Bay Resort

Standard Suite ·

All Inclusive
Total
$ 3,866.09
Cancun Bay Resort

Suite Familiar (3 Bedrooms With Dining Room) ·

All Inclusive
Total
$ 4,105.50

Overall

Good
3.8
768 reviews
5
1169
4
575
3
221
2
69
1
73

Customers Review

Cleanliness 4.2
Comfort 3.8
Neighborhood 3.8
Amenities 3.8
Condition 3.8
Recomendation 49.2%
“Una experienza no muy agradable..#1. El lugar es sucio.. Picinas con basura adrentro.... Viaje con mi hermana y su esposo con el bebe de 11 meses ,tipo 6.pm el aire acondicionado se apago pues los filtros estaban super sucios esa fue la razon por la que no funciono mas .... Cuando llegue al lobby para notificar lo sucedido alchico le parecio eso muy normal.... Cambiaron a mi familia de habitacion.... El siguente dia cuando fui a recojer mis cosas personales a la caja fuerte no habrio pues nunca le cambiaron la bateria y estaba desconfigurada .... Razon por la que por 2 dia consecutivo tenia que ir a buscar ayuda para poder sacar mi efectivo y pasaporte quitandome casi 45 minutes de tiempo y poniendome tarde para disfrutar una Cena de vacaciones con mi familia ..Y LO PEOR... El mismo chico me atendio y con una sonrrisa en su cara le parecio que era normal.... Muy pobre la reaccion ... Comida demaciado mediocre siempre lo mismo.... La playa del hotel super diminuta... meseros y bartender muy atentosBartenderGustavo muy servicial y sus colegas ...Fue lo unico ... Pero para que nadie pase lo que mi familia y yo pasamos no se lo recomiendo a NADIE este hotel .... Y la fotopara que puedan appreciar hasta lo que se puede aprecia ahi cucarachas en el piso...”
— Humberto Umana
“I checked in on Saturday June 19, 2021 and realized the beach is nothing like the website states for CANCUN BAY RESORT. It's technically NOT beachfront. Basically there's a little sand and boat docks. I asked to cancel my reservation and they said I have to wait til Monday to cancel. I'm trying to book another hotel for my remaining vacation. The guy at the front desk said, "why do you want to cancel". I said "it's not a beach". He said, "they hear that all the time".....well then be HONEST TO YOUR CUSTOMERS....”
— David Ingrassano

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