“Este hotel é um dos melhores na área de Woodlands, e por preços bastante decentes! A equipe do café da manhã é super simpática e a comida é sempre bem preparada. Os quartos são super limpos (louco respeito aos funcionários sempre trabalhando duro de arrumação) e raramente tive problemas de manutenção com meu quarto hospedado aqui. A equipe da recepção, especialmente Laurie, é extremamente gentil e me ajudou com tudo o que eu precisava! Viajar é difícil, mas este hotel realmente facilitou para mim.Nota lateral: Se você é alguém que grita na recepção ou na equipe do hotel por seus problemas, isso nunca é inaceitável e você é o problema. Embora o hotel pareça um pouco insuficiente às vezes, eles sempre fazem o possível para tornar minha estadia incrível.”

“Stayed in one of the Whirlpool Suites because we simply wanted to treat ourselves. The jets were only partially functional and it definitely ended up being just a bathtub. When I spoke to the front staff about this issue they told me that they would have the maintenance look at it. This would have been fine if I intended on staying for more than one night but... I was only passing through. The disposables for the coffee maker (napkins/stirrers etc) we're not replaced between guests. I know this because 3 of the four were opened and missing items from the lot. This is unacceptable as it makes me wonder what else was not properly observed/cleaned/replaced before we entered the room. When the AC cut on throughout the night, it would do so with a loud BANG which would startle us awake each time. I tried shutting the door between us and the AC, but it still sounded very loud everytime it turned on. It int annoy me at first, but the third time I woke up in the middle of the night...it really made me second guess my choices in selecting a hotel. These are small gripes, but I feel as though when I explained the situation about the tub, and the picked through disposable items, it wasn't really acknowledge. All in all, it wasn't terrible, but It definitely wasn't a suite experience. My recommendation... Check EVERYTHING before you agree to stay in the room, even if it's a suite.”