Iberostar Paraíso Beach
Carretera Chetumal - P. Juarez Km 309, Near El Manglar Golf Course, Playa Paraiso, 77710, Mexico
Rating
4.1
Travelers Choice
2021
Price Level
$$$
Rooms
424
Pets
No
from $ 2,028.20
18
May
Iberostar Paraíso Beach, Playa Paraiso
Iberostar Paraíso Beach
The Iberostar Paraíso Beach is a 5-star all-inclusive family hotel with a distinctive Mexican colonial style. This impressive hotel is located in Playa Paraíso, the center of Mexico’s Mayan Riviera. The hotel's decor includes furnishings that are true works of art and the lobby is adorned with marvelous wooden carvings. The hotel’s complimentary shuttle makes it easy for guests to travel throughout the resort, it runs on a regular basis.
Price & Availability
Select your room
Premium AI ·
All Inclusive
Cancel free of charge before Mon, 6 May 2024
Premium Room ·
All Inclusive
Non Refundable
Premium Tropical View TI ·
All Inclusive
Cancel free of charge before Mon, 6 May 2024
Habitación Doble ·
All Inclusive
Non Refundable
Premium Room (Tropical View) ·
All Inclusive
Non Refundable
Premium 2 Double Room ·
All Inclusive
Non Refundable
Premium King Room ·
All Inclusive
Non Refundable
Standard King Room ·
All Inclusive · King
Non Refundable
Standard Room ·
All Inclusive
Non Refundable
Premium Double Room ·
All Inclusive · Double
Non Refundable
Doble Cama King Size ·
All Inclusive
Cancel free of charge before Sun, 12 May 2024
Premium 2 Double Room ·
All-inclusive (food/beverages/snacks)
Premium King Room ·
All-inclusive (food/beverages/snacks)
Habitación Premium (tropical View) ·
All Inclusive
Cancel free of charge before Sun, 12 May 2024
Premium 2 Double Room (Tropical View) ·
All-inclusive (food/beverages/snacks)
Premium King Room (Tropical View) ·
All-inclusive (food/beverages/snacks)
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
599 reviews
5
3461
4
1827
3
658
2
238
1
157
Customers Review
Value 3.8
Location 4.4
Cleanliness 4.5
Comfort 4.2
Neighborhood 4.3
Amenities 4.3
Condition 4.3
Quality 4.2
Recomendation 77.7%
“Uma semana sensacional! Parabéns a todos os profissionais muito educados. A comida sempre ótima e o lugar é lindo. Uma agradecimento especial para Ramsés e Axel, muito comunicativos e animados.”
— Eduardo Treviso
“Edit upon response from resort to include that this incident occurred on April 18, 2019 and that the parties that were involved in this being Efrain Garido (Public relations hotel lobby manager on duty), Roberto Constantino (Public Relations Manager) and a José Santillan. After accepting that I did indeed slip and fall on a marble floor into a sludgy fish pond that had no barricade by witnesses and other... I was promised that I would be compensated for the repair of my 1 year old laptop which ended up in the pond along with myself as it was wrecked. As it was my last day at the resort I was concerned... but they made me feel that I had no reason to worry and I was given all of the contact information. Once home I had the laptop looked at and obtained photos of all the algae inside and contacted the hotel which is when I was told they were now not responsible for anything. All of my emails from these individuals state the same. Yes it happened but we wont do what we said we would... but we will give you a room upgrade if you stay with us again. Not a chance! If this is how they lie and treat someone that falls at the resort. Seriously!!! What if I broke my hip or something? I came out with a couple of skinned knees... but was only asking that they take care of my destroyed computer... which was less than $1000.00. I have stayed at many resorts in this area and have never experienced this type of amazing friendliness to your face to turn around and have it all be a lie. Makes me really question people.
Full review and photos to come. Its long and not good after a horrible experience at this resort which involved the services, amenities and a slip and fall into a fish pond that management were going to take care of damages.. and then refused any responsibility upon my return home.”
— Shelly G
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