“This was my first time in a smaller Hotel room and Citizen M. I didn’t care much for anything bigger since I was solo and wouldn’t hang out in the room much. For the good, the layout makes the best with many places to put clothes, luggage and toiletries and the room had a great view. I liked being able to go straight to the elevator to the rooms and being able to skip walking through a lobby. However, should a small hotel room come with a small toilet? The toilet was like a potty trainer for a grown man. Also, the smart TV took time to learn and sometimes didn’t pair with the phone correctly. A physical remote would be better. Late at night the hallway is super Dark, with red carpet just seems like you’re walking through a pool of blood in a bad dream. The biggest fail of them all, was the very bad hallway noise and lack of sound barrier. Loud closing doors, and you can pretty much hear guests and room service even whispering. I would definitely Not recommend unless you need the location, or just staying one night.”

“Good central location. Bar/snacks open 24/7. Plenty of outside options nearby. Steak house next door has great coffee in the mornings. Rooms are smaller, but well designed and comfortable. Somehow the entire building always smells amazing. Every staff encounter was positive, they're friendly and warm towards guests. A little pricey for the room size, but other positives outweigh this, IMO.”