Embassy Suites by Hilton Phoenix Downtown North
10 East Thomas Road, In Phoenix (Midtown), Phoenix, AZ 85012-3114, United States
Rating
4.5
Travelers Choice
2021
Price Level
$$$
Rooms
242
Pets
Yes
from $ 1,599.05
15
May
Embassy Suites by Hilton Phoenix Downtown North, Phoenix
Embassy Suites by Hilton Phoenix Downtown North
Our location next to the Thomas/Central Metro station puts downtown Phoenix in reach: Chase Field, ASU, and the Phoenix Convention Center are a 15-minute ride away. We’re less than a mile from the Heard Museum and Phoenix Art Museum. We have a fitness center and indoor pool. Enjoy free breakfast and our complimentary evening reception. This full-service hotel in the city's downtown Central Museum District is some 800 metres from the Herd Museum and is the closest hotel to the newly expanded Phoenix Convention Center. It lies adjacent to the Thomas/Central Metro light rail station (1.5 km) and guests will find the US Airways Center, the tourist centre, the Dodge Theater, the Arizon Science Museum and the Orpheum Theater some 3 km away.
Price & Availability
Select your room
1 Bedroom Standard King Suite (Accessible) ·
Bed & Breakfast · King
Standard King Suite ·
Bed & Breakfast · King
1 Bedroom Standard King Suite with Sofa (Accessible) ·
Bed & Breakfast
Standard King Suite with Sofa ·
Bed & Breakfast
Standard 2 Queen Suite ·
Bed & Breakfast · 2 Queen
1 Bedroom Standard 2 Double Suite (Accessible) ·
Bed & Breakfast · 2 Double
Standard 2 Queen Suite (Accessible) ·
Bed & Breakfast · 2 Queen
1 Bedroom Standard 2 Double Suite with Sofa (Accessible) ·
Bed & Breakfast
Standard 2 Queen Suite with Sofa ·
Bed & Breakfast
1 Bedroom Standard Suite ·
Bed & Breakfast · 1 King Bed
Non Refundable
Standard King Suite (Accessible) ·
Bed & Breakfast · 1 King Bed
Non Refundable
1 Bedroom Standard King Suite ·
Bed & Breakfast · King
18% discount
Non Refundable
Standard 2 Double Suite (Accessible) ·
Bed & Breakfast · 2 Double Beds
Non Refundable
1 Bedroom Standard 2 Queen Suite ·
Bed & Breakfast · 2 Queen
18% discount
Non Refundable
Standard Room ·
Room Only
15% discount
Non Refundable
Suite, 1 Habitación ·
Bed & Breakfast
Cancel free of charge before Sun, 12 May 2024
Suite, 1 Cama De Matrimonio Grande, Accesible Para Personas Con Discapacidad (hearing) ·
Bed & Breakfast
Cancel free of charge before Sun, 12 May 2024
Standard Suite ·
Bed & Breakfast
Non Refundable
Standard King Room ·
Bed & Breakfast
Cancel free of charge before Thu, 9 May 2024
Standard 2 Double Suite ·
Bed & Breakfast · 2 Double
Non Refundable
Standard Room ·
Bed & Breakfast
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
825 reviews
5
552
4
263
3
129
2
45
1
33
Customers Review
Value 4.2
Location 4.5
Cleanliness 4.6
Comfort 4.6
Neighborhood 4.3
Amenities 4.5
Condition 4.5
Quality 4.9
Recomendation 89.6%
“Firstly, the hotel is incredibly nice. I loved the breakfast and free bacon. What a great experience. The staff was accommodating and very friendly and the location is exceptional.
There were two issues that surprised me since it was so expensive - the bed was very uncomfortable and I didn’t have hot water in the mornings.
The bed was strange, most embassy suites have top of the line luxury style beds. These ones were obnoxiously firm and I couldn’t lay in one position for very long without it hurting. It needs a pad or something to help give it some cushion.
The hot water problem was puzzling. I’ve only ever had this happen to me at a econolodge. I had to put off showering a couple of times due to there being no hot water, which given that I’m here for work that’s less than optimal.
I would come back, but I’d be hesitant to spend too much.
Dropping another star off the review after seeing my receipt. They never applied my corporate parking rate to my bill so the hotel became exponentially higher in cost.”
— Ryan Artz
“This hotel is in close location to the airport (about a fifteen minute drive) and downtown (took us about 12 minutes to get to Footprint Center). The plaza area outside of the hotel is well decorated and the surrounding area felt relatively safe. The hotel does have an attached self-parking garage (although not free). The lobby and main areas of the hotel were well kept and clean. Our room was the perfect size for two adults, with a comfortable bed, a clean bathroom, and large windows with a decent view. We were also provided a small welcome package in the room with waters and a few snacks.
The main lobby has a restaurant and a mini convenience store. They had a large selection for free breakfast in the morning and even had a made-to-order option which was great. The indoor pool is a decent size and had perfect water temperature. We were disappointed that there was no hot-tub/spa.
Unfortunately, after swimming, we realized that there was no hot water in our sink/shower and so we were not able to clean off . However, the front desk were very friendly and immediately started working to resolve the issue (the entire hotel was impacted by the lack of hot water). Anyway, when we went to check out, the front desk clerk was quick to give us a discount due to the inconvenience which I thought was incredibly thoughtful!
My only grievance is that they charge $28 a day to utilize the self-parking garage. This is an astronomical parking fee per day, especially for those who stay for multiple nights. If they are going to charge at all, it should just be a one time fee.
However, I would highly recommend this location for anyone staying in Phoenix and looking for something that's ideal location wise, affordable, and comfortable!”
— Ezra Murphy
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