“Hard to describe my experience here. Very grandeur atmosphere followed by lack luster service and food. Room was good but not for the price really. That would be ok if it were accompanied by the level service and quality of food you would expect for such a place. I should first mention that we had an excellent time at the beach with all the amenities, rented jet skis and they were awesome. But that was followed by one of the worst dinners I've had for the price we paid. Broken win glass, served. Dirty water glass, served. Cold steak and potatoes, served twice in a row. Terrible feeling after paying nearly 1000 dollars for one night and food.”

“My family was at the Marriott red leaves and my son left his wallet unattended and one of the Beach staff brought it up to the front desk where the manager put it in the safe and assured it would be safe there until we picked it up. however when we went to get the wallet it was missing from the safe. They said they would look into it and the process took over two weeks. We went back to the hotel and spoke to the manager and he said he was looking at the cameras. The manager told us not to worry That something was going on and he would make it right. We left and within a half hour the wallet was found back down at the beach in the water? Someone had stolen it from the safe and threw it in the lake. The manager said that only three front and managers know the combination to the safe. My son has depression and is Carrie upset over the loss of his Louis Vuitton wallet. We went to red leaves to explain to the top manager what had happened and he try to make excuses that perhaps there was two wallets that were blue in the safe however my sons was in a beige tiny mini backpack. We ended up going around in circles because they would not admit the staff is dishonest and that a THEFT had occurred by a manager that has the combination. We will not be returning to red leaves.”