Todo ok

Hotel novo com instalações modernas e decoração diferenciada. Atendimento perfeito. Quartos superiores impecáveis, amplos e com todas as comodidades. Restaurantes, bares e salões para todos os gostos. Café da manhã espetacular e muito completo. Vistas lindas das montanhas de Monterrey. Vale conferir.

Todo ok.

Como local, o restaurante Buffet é o melhor. Muito Top, e os lugares cheiram muito bem.

Muy como lugar, el restaurante del Buffet es el mejor. Muy Top, y los lugares huelen muy bien.

Habitacion muy elegante, hotel muy cerca de zonas importantes para ir a comer o de shopping.

Muito boa atenção. Excelente pessoal.

Bom hotel, serviço excelente, quartos muito confortáveis ​​e confortáveis. O serviço de spa muito relaxante e a hidroterapia são altamente recomendados. Comida de restaurante de qualidade e bom gosto. O melhor de tudo, a localização perto de lojas e shoppings, bem como de uma variedade de restaurantes que você pode acessar a pé. Recomendado para uma escapadela de fim de semana na cidade de Mty.

Excelente, muy bien ubicado y sobre todo muy bien cuidado y limpio. El hotel se mantiene vigente.

Buen hotel, excelente atención,las habitaciones muy confortables y cómodas.El servicio de spa muy relajante y la hidroterapia muy recomendable.La comida del restaurante de calidad y buen sabor. Lo mejor de todo la ubicación cerca de tiendas y plazas comerciales como de variedad de restaurantes a las cuales accedes caminando. Recomendado para una escapada de fin de semana en la ciudad de Mty.

Muy buena atención. Exclente staff.

Buena atención y siempre atentos a las normas si bre Covid-19

Excelente atención de todo el personal, incluso a necesidades especiales. La habitación super cómoda y con vista inigualable!

Havia muito o que gostar sobre este hotel, mas também várias coisas que o separavam de uma verdadeira propriedade cinco estrelas. Estacionamento com manobrista não estava disponível / conveniente, não havia frigobar, não havia mercado ou despensa para bebidas rápidas ou lanches, apenas um restaurante. O pessoal estava com pressa para limpar o quarto todos os dias às 9h, mesmo começando a limpeza antes de eu ter feito o check-out no último dia de minha estadia. Há aulas inexplicavelmente de spin acontecendo próximo / dentro do lobby. Também inexplicável era o fato de que eles exigiam que uma conta separada fosse aberta para despesas ocasionais, em vez de apenas me deixarem cobrar o serviço de quarto, lavanderia e refeições no restaurante do meu quarto. Por último, o elevador só acessava seu próprio andar, dificultando a viagem de grupos e amigos em diferentes acomodações. Confuso. Mas tudo o que disse localização era bom e os quartos eram bons.

There was plenty to like about this hotel but also several things that separated it from a true five star property. Valet parking was not available/convenient, there was no mini-bar, there was no market or pantry for quick drinks or snacks, only a restaurant. The staff was in a rush to clean the room every day at 9am, even starting the cleaning before I had checked out on the last day of my stay. There is inexplicably spin classes going on next to/inside the lobby. Also inexplicable was the fact that they required a separate account to be opened for incidentals instead of just letting me charge room service, laundry, restaurant meals to my room. Lastly, the elevator only accessed your own floor making it hard hard groups and friends traveling together in different accommodations. Confusing. But all that said location was OK good and rooms were nice.

Luxury place , what a view of the city ! , the dinner was delicious and the lobby so kind , lgbt friendly and marriage events :)

Don’t recommend. I made the reservation through Snaptravel and pay on the app. When I did the check in they charge me again. When I called to let them know they had charge me twice they said they could see my Snaptravel reservation and would reimburse me. Then over a month later Crisma Becerra Guest Services Manager said they would not do a reimbursement even after I confirmed with Snaptravel and they told me they had already pay the hotel. I had stay several times at this place for the location only since the staff doesn’t even offer to help with your bags. Don’t let them trick you like me and check your cards statements they probably encourage to charge clientes extra. No Lo recomiendo me cobraron doble y de niegan a devolverme lo que me cobraron aún cuando ellos ya habían admitido su error. Seguramente es una mala práctica que les enseñan a sus empleados. Revisen sus estados de cuenta del banco si se quedaron aquí.

Serviço excelente. A equipe foi muito experiente, atenciosa e amigável. Bela Vista. Banheiro incrível. Tudo estava limpo, confortável e eles tornavam tudo super conveniente. O ginásio estava limpo. O buffet de café da manhã é conveniente, mas espera-se uma seleção melhor para o preço. Belo hotel e uma experiência incrível por toda parte.

Un verdadero nivel platinum. Vale cada peso la estadía en este hotel. En la mejor zona comercial de San Pedro. Y la cortesía de quesos un manjar. Ultra recomendable, vean mis fotos.

Excellent service. Staff was very knowledgeable, attentive, and friendly. Great view. Amazing bathroom. Everything was clean, comfortable, and they made everything super convenient. Gym was clean. Breakfast buffet is convenient but expected a better selection for the price. Beautiful hotel and amazing experience all over.

Very nice hotel that is within walking distance to many food options. Only 4 stars as the restaurant within the hotel itself really leaves a lot to be desired. Simple foods miss the mark here. Not even breakfast is decent. Good thing for the close spots to get a good meal for breakfast lunch or dinner!

Rooms are really pretty and clean, service is good and it is close to a mall with nice restaurants

Very nice 4.5 start hotel.Everything from evening Turn down service to aroma therapy in the rooms.Really love the bathing room.Tub and show enclosed separately.Nice restaurant and top service from the staff.

Excellent hotel, super fancy, perfect view of the mountains and city, I slept so comfortably. My favorite part was the shower/bathtub! My husbands boots were shined & polished. The micheladas from the bar were good. Every dollar spent here is so worth it.

Live Aqua is the best hotel in San Pedro. The staff is excellent; they go the extra mile to meet their customer expectations. Luis the Key Manager at the Live Aqua is one of the best employees in the...

They treat the gringos good. Most of the staff speak English. All are very kind and well presented. It’s a tight ship. Rooms are clean. Requests are fulfilled without hesitation. I’ve been there for...

5 star hotel. Very modern. Mini bar in room as well as full 750ml bottles of a few standards (Tequila, Mezcal, Scotch, etc.). espresso machine (mornings), antique style radio, turntable and Mezcal...