Thompson Chicago

21 East Bellevue Place, Near 900 North Michigan Shops, Chicago, IL 60611, United States

Rating

4.7

Travelers Choice

2021

Price Level

$$$$

Rooms

247

Pets

Yes

May

Thompson Chicago, Chicago

Thompson Chicago

Our “EL”-evated downtown chicago luxury boutique hotel. British design icon Tara Bernerd turns her worldly, eclectic sensibility to eleven on the Gold Coast, with the luxurious loft-like, urban industrial bones of the lobby and lounge accented with warm American woods and clean, mid-century lines throughout Thompson Chicago. Our unique downtown Chicago luxury boutique hotel is located on the edge of the famous Michigan Ave and The Magnificent Mile, and is just a short distance away from Lake Michigan. The hotel is just 27 km away from O'Hare International Airport and 19 km from Midway International Airport, easily accessible by major expressways, train or taxi.

Price & Availability

2 Adults, 1 Room

Travelers

Adults

Children

Rooms

Done

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Overall

Wonderful

4.7

970 reviews

2417

486

103

Customers Review

Location 4.7

Cleanliness 4.8

Comfort 4.7

Neighborhood 4.9

Amenities 4.5

Condition 4.7

Recomendation 78.8%

“recomendo!!”

— Tarsila Tirapeli

“Bien serbisio, muy amplio accessible”

— Manuel Valencia

Customers review

Overall Wonderful, 4.7

Location 4.7

Cleanliness 4.8

Comfort 4.7

Neighborhood 4.9

Amenities 4.5

Condition 4.7

Recomendation 78.8%

Tarsila Tirapeli

Nov 13, 2021

recomendo!!

Rita Maria Longuinho da Cunha Gouvêa

Nov 13, 2021

Excelente ! Localização perfeita !

Winnie Huang

Nov 06, 2021

Equipe simpática, design de interiores super chique, academia disponível no 4º andar, galeria de arte localizada em suas “escadas secretas” e um bar super fofo disponível no local. Até mesmo o cheiro do lobby e do quarto era muito elegante e sofisticado. Localização super conveniente também! Não posso reclamar de nada ~

Winnie Huang

Nov 02, 2021

Nice staff, super chic interior design, gym available on 4th floor, art gallery located at their “secret stairs”, and super cute bar available on site. Even the smell of lobby and room was very classy and high-end. Super convenient location too! Can’t complain anything~

Jennifer Dueweke

Oct 23, 2021

Hotel impressionante. Tudo é de primeira qualidade. Nós só visitamos um amigo ficar aqui, compre oh meu Deus!

Kevin Gancarz

Oct 23, 2021

Nice hotel que se esforça para se apresentar como um boutique hotel, apesar de fazer parte do grupo Hyatt. Vibração, decoração e hospitalidade legais eram sólidas. Ficou desapontado com a falta de serviço de quarto, mas é pare para o curso. Hotéis como este continuarão terceirizando esses serviços para empresas como a Butler.com. Se você deseja uma experiência abrangente, hospede-se no Park Hyatt ou Ritz.

Shai

Oct 23, 2021

The location is the ONLY saving grace of this hotel. I would not stay at this hotel again due to the poor customer service. This hotel is considered a 4 star hotel and it charges what a typical 4 star hotel does, however you don't get 4 star service in return. Prior to me checking in I called just to confirm reservation and I had special request for additional amenities. It took 3 days and multiple calls a day just to get through to anyone. The rep said they were busy and apologized for inconvenience. She assured me my request would be submitted and will be available once I arrive. The day of my arrival the rep said there was nothing indicating I had any request. She apologized said I would receive everything shortly. I did not receive everything that I requested. I had to call the front desk 3x before anyone answered and when I got ahold of someone I requested ice and the ice was never delivered. Also we advised the upfront desk the water was only warm and wouldn't get hot. They said they would send someone but no one ever came. Another day I requested towels and it took so long I had to flag down a housekeeper in the hallway who was able to give me a fresh set of towels. There was a gentleman named Michael who worked on the 20th floor that was extremely helpful and went above and beyond more than the reps at the front desk. I received an email asking me how my stay was thus far after 3 days of being there, which I expressed. Their response was thank you for the feedback! We were there for 6 days and the service kept declining. During checkout I expressed my frustration AGAIN and there was no remedy they offered to rectify the situation.

Ryan Gallagher

Oct 23, 2021

Had a wedding ceremony and dinner during our stay. Excellent service everywhere. Nice rooms, we had a great corner view.

Jennifer Dueweke

Oct 23, 2021

Stunning hotel. Everything is top notch. We only visited a friend stayinghere, buy oh my gosh!

Kevin Gancarz

Oct 23, 2021

Nice hotel which tries hard to portray itself as a boutique hotel despite being a part of the Hyatt group. Cool vibe and decor and hospitality was solid. Was disappointed by the lack of room service, but it's pare for the course. Hotels like this will continue to outsource such services to companies like Butler.com. If you want a comprehensive white-glove experience stay at the Park Hyatt or Ritz instead.

David Gray

Oct 16, 2021

Excelente localização na Gold Coast. O hotel e seus estabelecimentos estavam ocupados, o que é bom. Tenho certeza de que a equipe pode ser um desafio agora, mas esperava mais atenção aos detalhes. Bom hotel, mas começando a mostrar sua idade. É hora de uma atualização. Nada que nos impediria de voltar, mas podemos explorar outras ofertas do Hyatt na próxima vez, apenas para comparar. Não encontramos nada de errado com a obra de arte mencionada por outros. Veja as fotos em análise - é arte. Nós achamos isso legal.

David Gray

Oct 14, 2021

Great location in the Gold Coast. The hotel and its outlets were busy, which is good. I'm sure staffing can be challenging right now, but I expected more attention to detail. Nice hotel, but starting to show its age. Time for a refresh. Nothing that would keep us from returning, but we might explore other Hyatt offerings next time just to compare. We found nothing wrong with the artwork mentioned by others. See pictures in review--it's art. We thought it was cool.

Renee Alaeinejad

Oct 13, 2021

Este hotel é deslumbrante, o design, as vistas e a localização!Primeiro, a equipe foi incrível. Os porteiros foram super simpáticos e gentis! O tipo de interação faz a diferença e um cavalheiro parecia conhecer os residentes da área, então foi legal ver o quão próxima a comunidade era a área. A recepcionista disse que ela era nova, mas incrivelmente atenciosa e gentil, ela está indo muito bem! Eu tenho uma de 1 ano de idade e ela gosta de gritar por qualquer motivo? Liguei para a recepção e a pessoa com quem falei foi tão gentil, engraçada e reconfortante. Eu queria ter certeza de que nenhum quarto estava por perto para ser perturbado e, se fosse, pedir desculpas em nosso nome, mas ela verificou para nós e isso foi um alívio. Estávamos no quarto perfeito em que ninguém estava por perto para não incomodar os outros e nossa vista era deslumbrante.2. Os quartos eram ótimos! Decoração espaçosa e interessante e vistas incomparáveis! Eles forneceram um berço que foi super útil e muito mais agradável do que embalar e brincar.3. O local era de longe maravilhoso! Havia outros locais do Hyatt, mas estou muito grato por termos escolhido este. Por todas as boas lojas para ir às vitrines e o restaurante literalmente do outro lado da rua. A agitação era perfeita !!! É um ótimo cruzamento para o meio ambiente e nós amamos !!!

Terrence Smalls

Oct 13, 2021

Excelente localização, a ajuda da recepção foi ótima durante toda a minha estadia. Fez de tudo para acomodar a mim e às minhas necessidades. Agradeço muito isso. Definitivamente voltarei!

Renee Alaeinejad

Sep 22, 2021

This hotel is stunning, the design, views and location! First, staff was incredible. The doormen were super pleasant kind and friendly! The kind interaction makes a difference and one gentlemen seemed to know the residents in the area so it was cool to see how close community the area was. The front desk girl said she was new but incredibly helpful kind and accommodating, she’s doing great! I have a 1 yr old and she likes to scream for whatever reason? So I called the front desk and whoever I spoke to was so kind funny and reassuring. I wanted to make sure no room was nearby to be disturbed and if so to apologize on our behalf but she checked for us and that was a relief. We were out in the perfect room that no one was nearby to not disturb others and our view was stunning. 2. The rooms were great! Spacious, interesting decor and views unmatched! They provided a crib which was super helpful and a lot nicer than the pack and play. 3. The location was by far wonderful! There were other Hyatt locations but I’m so grateful we picked this one. By all the nice shops to go window shopping and the restaurant literally across the street. The hustle and bustle was perfect!!! It’s a great intersection for environment and we loved it!!!

Terrence Smalls

Sep 20, 2021

Great location the front desk help was great my entire stay. Did everything to accommodate me and my needs. Appreciate that a lot. Will definitely be back!

Manuel Valencia

Nov 13, 2018

Bien serbisio, muy amplio accessible

Hugo Boss

Nov 13, 2018

La comida estaba muy rico

Maria Maroto

Nov 13, 2018

Hotel muy coqueto situado en una zona con mucho ambiente de buenos locales y restaurantes. A dos minutos de Michigan Avenue. Habitación amplia y muy chula, con unas vistas maravillosas, cuartodebaño muy original y grande. Los botones amabilísimos y muy dispuestos.

Cj C

Nov 13, 2018

La ubicación es excelente para conocer Chicago, está en una zona con varios restaurantes y tiendas. El hotel tiene un estilo moderno, tiene un buen bar y el restaurante Nico es sobresaliente. Los cuartos son un poco pequeños

Gustavo Rivera

Nov 13, 2017

Una gran noche

Esteban Jesus Ventura

Nov 13, 2017

Fui a un evento de mercadotecnia y la persona atendiendo la puerta me mostro la recepcion para obtener la direccion al piso y cuarto indicado. El hotel se ve muy bien y todo los trabajadores son muy atentos.

Guillermo Ruano Huerta

Nov 13, 2017

Excelente hotel!!, sus empleados mucho muy amables y atentos, instalaciones de primera, habitaciones de lujo👍👍👍👍😉😉😉!! Felices en este hotel!

Jeff Geffert

Nov 13, 2016

Un cuarto bello y servicio increíble.

travelintravelin75

Fantastic

Upbeat, trendy, fun. Clean and modern rooms, with great temperature control. Loved the surrounding neighborhood and service. This is close to attractions and easy to get around. Lots of casual and...

jeffrey3487

Great hotel in a great location

Located on the corner of Rush and Bellevue, this hotel was a great choice for our family. All staff we encountered were very helpful (front desk, valet, bellmen, restaurant). We checked in on a...

owlloverNyc

Nice clean unusual gem of a hotel

Great bed, great waterfall shower head, nice sized room, quiet when in room and loved the restaurant on the property ... food was delicious and the service was extraordinary. Would love to come back...

james13l

They gave a stranger keys to my room. They don't care

This was the worst stay Iâve had for years. On the second day of my stay, a lady knocked on my door saying she was assigned my room. Fortunately, I locked the door and had a âdo not disturbâ sign...

A M Francesca T

Will definitely be back

We had plans to fly out of the country for Christmas but canceled our trip at the very last minute. Booked two rooms at the Thompson for our family of 5 and could not have asked for a better...

Bnizzle76

Terrific Thompson

Great location, shopping, restaurants: Gibsonâs, Tavern on Rush, Carmineâs, etc. Red Line Subway 2-3 blocks easy to Art Institute. OTC $11 Uber Ride. A boutique feel- great walk in shower, and...

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