Phone Number 6092467822
The Hotel @ Times Square
59 West 46th Street, Near Top of the Rock, New York, NY 10036, United States
Rating
3.9
Price Level
$$$
Rooms
213
Pets
No
03
May

The Hotel @ Times Square, New York

The Hotel @ Times Square

Free Continental breakfast free Wi-Fi and Times Square two blocks away puts our guests in the hot seat of Gotham excitement at the Hotel at Times Square. The Hotel at Times Square offers 208 clean and spacious guestrooms with free Wi-Fi flat-screen TVs and iHome docks. Start your day of NYC adventures with some carbo-loading at the free Continental breakfast. If you have saved a little time and energy from walking around the city take advantage of the 24-hour fitness center or unwind at the upstairs bar located on the 2nd floor. The Hotel at Times Square is located at 46th Street and 6th Ave in Midtown Manhattan. LaGuardia Airport is a 20-minute drive JFK Airport is a 25-minute drive and Newark Airport is a 30-minute drive to the hotel (all travel times dependent upon traffic conditions). Parking is available for a reduced rate. The hotel is two blocks from the subway station. Some of Manhattan's classic sights are within walking distance including Rockefeller Center and Radio City Music Hall (three blocks north) and Times Square (two blocks west).

The Hotel @ Times Square

Price & Availability

Overall

Good
3.9
1395 reviews
5
1113
4
1944
3
729
2
200
1
183

Customers Review

Location 5
Cleanliness 4
Comfort 3.9
Neighborhood 4.5
Amenities 3.7
Condition 3.7
Recomendation 87.9%
“We spent 4 nights and everything was perfect. Just one thing, they dont have coffee maker in the room, we had to bring ours. Shower was really hot, so after a cold day outside, that was nice! Front desk helped us with everything, no waiting time, and no extra charge for an early check in. They stored our bags because our flight was late at night, no charge for that. Great location in the center of times square. So we will come back for sure ! They made us have a beautiful stay !”
— Rocio Gonzalez
“DO NOT WASTE YOUR TIME OR MONEY STAYING HERE!!Waited for over an hour to get keys to our room after 3:00pm check in time. Lobby staff was rude, extremely slow and had no sense of hospitality training or customer service. Lobby was dirty and old looking, walls and lobby furniture full of stains and finger prints, main stairwell rails chipped with exposed wood.Rooms, old and need a modern update! No coffee maker as stated on website, fridge was dirty and had items still in it from previous guest. Sheets on bed were such quality is that I felt like I was sleeping on paper. Bathroom, shampoo and lotion dispensers above sink and in shower were all empty and bottle nozzle was flitty.Notified staff, nothing was done to correct room issues, no on duty manager was working the three days of our stay to assist guests. We contacted manager via phone that lobby staff provided and the voicemail box was full and disconnects you each time you call. Lobby staff could not give a name of the manager (didn't know) or what company managed the hotel!By far the worst hotel experience in the USA we have had.”
— Matthew Alvarado

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