The Ritz-Carlton Chicago
160 East Pearson Street at Water Tower Place, Near John Hancock Center, Chicago, IL 60611, United States
Rating
4.6
Certificate of Excellence
2019
Price Level
$$$$
Rooms
434
Pets
Yes
from $ 4,318.86
27
Apr
The Ritz-Carlton Chicago, Chicago
The Ritz-Carlton Chicago
Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces and an array of museums are just part of what draws visitors to the Windy City. Inspired by its iconic address that unites city, lake and sky, The Ritz-Carlton- Chicago, stands a beacon in Chicago. Rooted in a heritage known for connecting visitors throughout generations, we celebrate what matters most to our guests in an environment that brings Chicago to life. Art, architecture and industrial innovation are at the core of Chicago’s story, told beautifully through the experience at The Ritz-Carlton. Set within the Water Tower Place near Lake Michigan, the hotel offers attentive service alongside distinct amenities: a culinary tour of neighborhoods in the exclusive Club Lounge, an expanded fitness center overlooking the skyline and luxury accommodations that offer a taste of Chicago living.
Price & Availability
Select your room
Standard King Room (City View) ·
Room Only · 1 King Bed
Non Refundable
Standard King Room (City View) (Accessible) ·
Room Only · 1 King Bed
Sale!
Non Refundable
Habitación, 1 Cama De Matrimonio Grande, Vistas A La Ciudad ·
Room Only
Non Refundable
Standard 2 Double Room (City View) ·
Room Only · 2 Double Beds
Non Refundable
Standard King Room (Lake View) ·
Room Only · 1 King Bed
Non Refundable
Standard King Room (Lake View) (Accessible) ·
Room Only · 1 King Bed
Sale!
Non Refundable
Standard 2 Double Room (City View) (Accessible) ·
Room Only · 2 Double Beds
Sale!
Non Refundable
Habitación, 2 Camas Dobles, Vistas A La Ciudad ·
Room Only
Non Refundable
Deluxe King Room With City View And Adapted Tub ·
Room Only
Cancel free of charge before Wed, 24 Apr 2024
Doble Vistas A La Ciudad Dos Camas Dobles ·
Room Only
Non Refundable
Doble Vistas Al Lago ·
Room Only
Non Refundable
1 Bedroom Tower King Suite with Extra Bed ·
Room Only
1 Bedroom Tower Suite ·
Room Only
Non Refundable
Standard Suite ·
Room Only
Package Rate
Suite No Fumadores ·
Room Only
Non Refundable
1 Bedroom Lakeside King Suite with Extra Bed ·
Room Only
1 Bedroom Lakeside King Suite with Extra Bed (Accessible) ·
Room Only
1 Bedroom Lakeside Suite (Accessible) ·
Room Only
1 Bedroom Lakeside Suite ·
Room Only
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.6
982 reviews
5
623
4
97
3
43
2
22
1
21
Customers Review
Value 4.9
Location 4.7
Cleanliness 4.8
Comfort 4.7
Neighborhood 4.9
Amenities 4.6
Condition 4.5
Recomendation 82%
“Stayed here on a business trip one time. Beautiful room, very clean and spacious. The service is impeccable! The lobby and bar on the roof top is just beautiful! I also really love their breakfast, fresh squeezed orange juice is amazing! The hotel is also connected to the mall! Which makes it very convenient when the weather is bad!”
— Stanley Sequeira
“if zero stars were an option... this is a franchise Ritz, which basically means they are more interested in the single property than the Ritz brand. Which is understandable in a capitalistic society. Service is non-existent and this place is understaffed. None of the usual Ritz-Carlton perks are available at this location. And for close to a thousand dollars per night, I expect my wife and children to be a little pampered during our visit just like the Ritz does at all non-Franchised properties around the world.
I spent close to 45 minutes on the phone with the Ritz Central Reservations Call Center talking through arrival times, transportation, departure times, spa times for my wife, our Anniversary requests, etc. When I checked in they had no record of that 45 minute conversation, our early arrival, room requests, etc.
Have stayed here for New Years for a decade and will not return. They simply don't give a F!@# if you are Titanium which is the Ritz's highest rewards level. Willing to pay for service but this property simply does not get it. Paid Cash and did not use reward points. Good thing there are several 5-Star hotels in Chicago to select from in the future.”
— Samuel Garmon
Similar Hotels you may also like
Popular properties similar to The Ritz-Carlton Chicago
The St. Regis Chicago
Park Hyatt Chicago
Four Seasons Hotel Chicago
Waldorf Astoria Chicago
The Peninsula Chicago
