Marriott's Ko Olina Beach Club
92-161 Waipahe Place, Near Ko Olina Lagoon Beach, Kapolei, HI 96707, United States
Rating
4.3
Travelers Choice
2020
Price Level
$$$$
Rooms
560
Pets
No
04
Jun
Marriott's Ko Olina Beach Club, Kapolei
Price & Availability
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Overall
Excellent
4.3
721 reviews
5
2461
4
874
3
308
2
123
1
126
Customers Review
Value 3.9
Location 4.2
Cleanliness 4.5
Comfort 4.3
Neighborhood 4.3
Amenities 4.5
Condition 4.5
Recomendation 85%
“We loved our stay so much we added a few more days. Unfortunately our 1 bedroom and full kitchen room wasn’t available but we still liked the guest room. Our room was clean and had everything we requested. Beach view from our room was beautiful. Stayed here for a little more than a week and my toddlers loved it. The beach was perfect for our babies to play in and we also did captains show which was very good! The restaurant on the property was very yummy and had very good calamari and the clam pasta was my favorite. Service was great everywhere on the property. The pool side food was not our favorite so we just ordered to go from the restaurant.”
— Pelenaise Malaga
“Sadly this will be my last stay here. Unfortunately we are here until Sunday.
Issues:
1. Upon arrival bellhops stood there and watched us struggle with luggage. Made eye contact then one person decided to ask if we wanted a cart. I had a $20 bill in my hand for a tip. We have a lot of luggage.
2. Stepped into room onto a gritty/sandy floor.
3. Kleenex box had been filled with the leftover napkins from several other rooms. That is unsanitary and disgusting! Some of the pieces had nail prints from housekeeping stuffing the unused portions of Kleenex in the box.
4. I always bring Clorox wipes, and boy I’m glad I did. The light kit from Amazon showed copious amounts of bodily fluid on the counters, floor, and around toilet. I did a DEEP cleaning.
5. I am well traveled, and am used to being stared at as a black woman. One of the employees followed me today until I stopped and stared her down. She wanted to make sure I am a registered guest.
—Registered? Yes
—Guest? No. I don’t feel like a guest.
The Four Seasons would NEVER treat me like this.
Hopefully the next three days will be better.”
— Fab Foodie
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