The Henry - Autograph Collection
300 Town Center Drive, Near Henry Ford Museum, Dearborn, MI 48126, United States
Rating
4.6
GreenLeader
2024
Price Level
$$$
Rooms
308
Pets
Yes
from $ 2,227.31
06
Jul
The Henry - Autograph Collection, Dearborn
Price & Availability
Select your room
Standard King Room ·
Միայն Սենյակ · 1 King Bed
Non Refundable
Standard 2 Queen Room ·
Միայն Սենյակ · 2 Queen Beds
Non Refundable
Standard King Room (Accessible) ·
Միայն Սենյակ · 1 King Bed
Non Refundable
Standard 2 Queen Room ·
Bed & Breakfast for 2 Guests · 2 Queen Beds
Non Refundable
1 Bedroom Standard Suite ·
Միայն Սենյակ · 1 King Bed and 1 Double Sofa Bed
Non Refundable
1 Bedroom Standard King Suite with Extra Bed ·
Միայն Սենյակ · King
Package Rate
Non Refundable
1 Bedroom Standard Suite ·
Bed & Breakfast for 2 Guests · 1 King Bed and 1 Double Sofa Bed
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.6
569 reviews
5
579
4
258
3
71
2
33
1
24
Customers Review
Value 4.5
Location 4.4
Cleanliness 4.7
Comfort 4.6
Neighborhood 4.2
Amenities 4.3
Condition 4.6
Quality 4.4
Recomendation 93.1%
“As other reviewers have said, don’t be fooled by the name. This hotel’s staff presents as though they are running a cheap motel. I would never recommend that anyone stay here for the lack of customer service alone.
My wife and I came in for her delivery at a nearby hospital- the day before she was due. We arrive at the hotel and the staff tells us we will have to wait to check in because their system was down. I asked if it was 5 to 10 minutes of a wait or was it longer- the staff member stated 5 minutes. After waiting 30 min, my wife explained her situation and one of the staff members was attempting to find a room for us manually so my wife could change and go to the hospital. However, this staff member was told not to by another staff member that rolled her eyes and said “ma’am, we don’t do that you’re just going to have to wait.” Then she proceeded to help another man check in on the side manually- just as we asked given our circumstances. We waited another 30 minutes and then told them we had to leave because of my wife’s condition. The rude staff member just said “okay” without any apology.
Needless to say, we didn’t stay there and never will in the future. We checked in to the Renaissance in Detroit and received the level of service we expect from our Ambassador Elite status with Marriot. If you want a high end experience, stay anywhere but here. If you want to be treated like a second class customer, stay at the Henry. Hint: there is a reason you will find this hotel at a much cheaper rate on third party sites.”
— Hashim Jeelani
“What an incredibly great hotel stay we had.The grounds areso beautifully maintained, the hotel interior is awesome (especially the artwork on the walls). The rooms are so clean and beds so comfortable.The best part was the exceptionally pleasant and welcoming staff. The location of the hotel is very convenient--you are within walking distance of a Mall. I highly recommend The Henry.”
— Connie
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