Welcome to the Sheraton Grand Chicago | Luxury Hotel in the Heart of Chicago

Sheraton Grand Chicago

301 East North Water Street, Near Chicago Riverwalk, Chicago, IL 60611, United States

Rating

4.2

GreenLeader

2024

Price Level

$$$

Rooms

1218

Pets

Yes

May

Sheraton Grand Chicago, Chicago

Sheraton Grand Chicago

Our guests love the convenient downtown location lake views and luxe rooms at the non-smoking Sheraton Grand Chicago. The Sheraton's 1209 non-smoking rooms are set in a 34-story building with views of Lake Michigan and the Chicago skyline. Accommodations are furnished with flat-panel TVs and signature beds with pillowtop mattresses plush duvets and goose-down comforters. The steak house French bistro and burger restaurant offer ample eating options. Other amenities include a health club and a full-service business center. Pets are permitted for an extra charge and with restrictions. Located in downtown Chicago overlooking the Chicago River this Sheraton is a 12-minute walk east of Navy Pier. Take an eight-minute cab ride southwest and stand on the glass-bottom balconies of Willis Tower (the former Sears Tower) the tallest building in the Americas. The Art Institute and lush Grant Park are a seven-minute cab ride south. The hotel is 20 minutes northeast of Midway International Airport and 28 minutes southeast of O'Hare International Airport. The central location also means that both airports are accessible using Chicago's elevated trains.

Price & Availability

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Overall

Excellent

4.2

1442 reviews

2769

1712

761

326

180

Customers Review

Location 5

Cleanliness 4.4

Comfort 4.3

Neighborhood 4.6

Amenities 4.1

Condition 4.3

Recomendation 82.8%

“Charlotte was very helpful! I needed to fax a document today, and when I went to Fedex, they told me that they don't offer that service. However, when I went to the reception at the hotel, Charlotte agreed to scan and fax my paper for free. I was impressed with the quality of customer service. Definitely worth 5-stars.”

— Ahmed Alagil

“I decided to do a staycation, it was amazing!! This hotel is absolutely Beautiful!! The guys out front were so kind, welcoming, and helpful. I cannot remember the young lady's name at the front desk, but she was great!! She upgraded my room free of charge! They are in the midst of renovations, so there was no room service but I just used a food delivery service and there's Starbucks and a few restaurants nearby. I definitely will be going back, the room was immaculate and so very comfortable. I loved it!!”

— Cassandra Williams