Experience Comfort and Convenience at Residence Inn Palo Alto Menlo Park

Dmitry Pleshkov

Mar 03, 2023

3

Rooms are in a great condition and staff is nice and friendly. That being said, my experience so far has been horrific. It does not matter how nice the rooms are if you are not able to sleep. Trains are very frequent, very loud and go very late at night. Windows are old and provide almost no soundproofing. Walls are thin as paper and you can clearly hear your neighbours. Avoid at all costs. You are better off staying in a cheapest dirtiest motel. Update: changing my review to 3 stars. I reached out to front desk and they gave me the room in another building away from the railroad which is 10 times better. You can still hear the trains honking, but this is now tolerable and I can finally get some sleep.

Willie Ford

Feb 19, 2023

1

Parking is $12 Mehhh even if you do not park there but just stay in the hotel. Gross amenities I attached photos and told staff, but you know that did not go anywhere.

Frank Neumann

Nov 18, 2022

3

Staff is friendly 5/5, room is spacious 4.x/5. Train (horn and rail) noise is horrible -10/5. Train goes from ~5am to midnight and the midnight driver gave a bit of extra horn sound. My advise, stay up until 11pm, then when you are super tired, sleep through the last horn and “naturally” wake up at 5 with 6 hours of sleep, or even better, just don’t stay there. Update: the front desk did help me to get into a different building and room - it makes a difference.- thank you!

Bree Wilson

Sep 29, 2022

5

Very nice, clean hotel. Great staff service. Clean rooms with a comfortable amount of space for a long term stay. It is next to a train so if you are noise sensitive ask to be away from the tracks. The rooms all come with sound cancelling curtains, white noise sound machine and ear plugs.

Cynthia Jetson

Nov 01, 2021

5

I played a bit of hotel roulette when I booked this trip, and I was NOT disappointed. The rooms at this hotel are very clean and up to date. The surrounding area is VERY quiet except for the train, but you can barely hear it inside. The caltrain station is a short walk from the hotel. There is a small parking lot out front, parking along the back and some underground parking as well. My pet sitter canceled on me so I had to walk my dog a few times a day and had no issues walking her around at night, and the hotel even has a small dog spot on the property with little baggies and everything. One of the best residence inn breakfasts I've seen: scrambled & boiled eggs, meats, yogurt, fresh chopped fruit, toppings, oats, cereals, assorted breads, waffles, coffee, and juices.

TravelWarrior200

Convenient, prices vary widely

3

Was here for a weekend conference so prices weren't as crazy as during the week. Something seemed strange about the wide corridors and the room layout -- it looked a lot like a typical Residence Inn...

robertbobcline

Great hotel staff and exceptional hotel

5

From front desk to breakfast buffet staff to service people in corridors there was a feeling of hospitality, professionalism and real warmth. Hotel is adjacent to train tracks and staff had already...

lolow2017

Best Place to Stay with Dogs

5

We stayed here for about a week around Thanksgiving. The grounds were clean and well-kept, and included fire pits and a BBQ for grilling. The gym was a good size and clean, and the included...

RickyBobbie

Clean hotel, friendly staff, noisy

4

We stayed here for 10 days, specifically because of location and having a kitchen. Although we would return, this hotel has some "quirks." As others have noted, the hotel is very close to the train...

N2627EUdenniss

Great place to stay

5

Very polite and professional staff. Always prompt and eager to assist. Clean and comfortable rooms. Loved the breakfast every morning. Lots of places to see and eat within walking distance. We will...

Kim B

large space including bathroom, a bit noisy due to trains

4

I stayed in room #310-A which I could hear the trains. Despite the noise, I did like the size and set-up of the room. I was told that it used to be senior housing as the bathroom was very spacious...

Residence Inn Palo Alto Menlo Park, Menlo Park

Residence Inn Palo Alto Menlo Park

Price & Availability

Overall

Customers Review