Homewood Suites by Hilton Gaithersburg / Washington, DC North
805 Russell Avenue, Near Lake Forest Mall, Gaithersburg, MD 20879, United States
Rating
4.1
Certificate of Excellence
2018
Price Level
$$
Chambre(s)
123
Pets
Oui
de AUD 1,759.62
30
Jun
Homewood Suites by Hilton Gaithersburg / Washington, DC North, Gaithersburg
Homewood Suites by Hilton Gaithersburg / Washington, DC North
Ce bel hôtel se trouve à Gaithersburg Area. L'établissement dispose de 123 chambres. Les parties communes disposent de connexions filaires et sans fil pour le plus grand confort des clients. Homewood Suites by Hilton Washington, DC/Gaithersb dispose d'une réception ouverte 24 heures sur 24, pour le plus grand confort des clients. Homewood Suites by Hilton Washington, DC/Gaithersb dispose de parties communes accessibles aux fauteuils roulants. Les animaux de compagnie de grande taille sont acceptés dans cette propriété. Le parking peut être utile aux clients arrivant en voiture.
Prix et disponibilité
Select your room
Standard King Studio (Accessible) ·
lit et petit-déjeuner · King
Cancel free of charge before Mon, 17 Jun 2024
Standard King Studio ·
lit et petit-déjeuner · King
Cancel free of charge before Mon, 17 Jun 2024
Standard 2 Queen Studio ·
lit et petit-déjeuner · 2 Queen
Cancel free of charge before Mon, 17 Jun 2024
Standard 2 Queen Studio (Accessible) ·
lit et petit-déjeuner · 2 Queen
Cancel free of charge before Mon, 17 Jun 2024
Standard King Studio (Accessible) ·
Chambre seulement
Cancel free of charge before Mon, 24 Jun 2024
Standard King Studio ·
Chambre seulement
Cancel free of charge before Mon, 24 Jun 2024
Standard King Suite (Accessible) ·
lit et petit-déjeuner · King
Cancel free of charge before Mon, 17 Jun 2024
1 Bedroom Standard King Suite ·
lit et petit-déjeuner · King
Cancel free of charge before Mon, 17 Jun 2024
Estudio, 1 Cama De Matrimonio Grande, Accesible Para Personas Con Discapacidad, Bañera ·
lit et petit-déjeuner
Cancel free of charge before Wed, 26 Jun 2024
Estudio, 1 Cama De Matrimonio Grande, Accesible Para Personas Con Discapacidad (hearing Impaired) ·
lit et petit-déjeuner
Cancel free of charge before Wed, 26 Jun 2024
Standard 2 Queen Studio ·
Chambre seulement
Cancel free of charge before Mon, 24 Jun 2024
1 Bedroom Standard 2 Queen Suite ·
lit et petit-déjeuner · 2 Queen
Standard 2 Queen Suite (Accessible) ·
lit et petit-déjeuner · 2 Queen
Standard King Suite ·
lit et petit-déjeuner · 1 King Bed
Non Refundable
1 Bedroom Standard King Suite ·
Chambre seulement
Cancel free of charge before Mon, 24 Jun 2024
Standard King Suite (Accessible) ·
Chambre seulement
Cancel free of charge before Mon, 24 Jun 2024
Suite, 1 Cama De Matrimonio Grande, No Fumadores ·
lit et petit-déjeuner
Cancel free of charge before Wed, 26 Jun 2024
Standard 2 Queen Suite ·
lit et petit-déjeuner · 2 Queen Beds
Non Refundable
Suite, 2 Camas De Matrimonio, No Fumadores ·
lit et petit-déjeuner
Cancel free of charge before Wed, 26 Jun 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
992 reviews
5
362
4
83
3
29
2
9
1
6
Customers Review
Value 3.9
Localisation 4.2
Cleanliness 4.3
Comfort 4.3
Neighborhood 4.3
Amenities 4.5
Condition 4.1
Quality 3.9
Recomendation 84.1%
“Não costumo deixar comentários, mas devo dizer que a recepção Nikki foi INCRÍVEL! Ela foi tão agradável, gentil, prestativa e fez todos os seus convidados se sentirem como um milhão de dólares! Ela foi tão complacente e fez isso com tanta graça e um sorriso! Voltarei 100% por causa desse funcionário maravilhoso!”
— Samantha Bowie
“A Straightforward Review
Context:
-I booked 2 rooms for 5 nights.
-I called the manager of the property for clarification about earlier reviews
-I am a Diamond Member with Hilton
Experience:
-I arrived at 4:28 and one room was not ready and was told that the 3p Check-in is not a guarantee
-I was given an accessible room since there was no ETA of my room being ready
-The AC in the room did not cool the room till a full 24 hours
-Both rooms had an odor that never left throughout the entire stay. One room smelled of fish and the other one of stale air. I had housekeeping and the front desk make repeated attempts to fix the situation
-the shower did not drain
-there was a towel shortage therefore for our last nights stay neither room had enough towel supplies for us to all bathe properly (that was after asking the front desk for assistance)
-the dogs above us barked for hours without skipping a beat. This happened for 3 days whenever the owner would leave. ( I did ask for front desk assistance)
-elevator looked to have had spots of animal urine
-the AC in the hallway was not working
-neighbors screaming throughout the night in the room that did not have the dogs
-the Internet worked for 3 of the 5 days. We had to use our phones to tether to other devices
Staff:
-The staff was kind and ready to help.
-The staff sympathized with concerns but had no help for any of the above situations
-I called the Diamond Service desk and asked for a possible transfer to another property and they hung up on me after a 55 minute phone call
Conclusion:
I have lived in foreign countries and understand that these complaints are minimal in the scope of humanity, however if you are looking for an experience… I believe this is not the hotel experience you are looking for. I came to this location for a vacation for a birthday getaway and unfortunately I do regret this decision. If you are a family staying over a couple of nights, I do believe the staff is very kind and will give you a good experience, but the property itself I would rate closer to a Best Western Plus experience and not a Hilton experience.”
— Adrian Burden
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