Quality Inn Swan Hill
396 Campbell Street, Near Swan Hill Racecourse Bowls Club, Swan Hill, VIC 3585, Australia
Classificação
4.3
Nível de Preço
$$
Quartos
24
Animais de estimação
Não
desde DZD 111,352.49
30
Jun
Quality Inn Swan Hill, Swan Hill
Preço e Disponibilidade
Selecione o seu quarto
1 Queen Bed, 1 Single Bed, Nonsmoking ·
Apenas Quarto
Cancele gratuitamente antes de Wed, 19 Jun 2024
Standard Room ·
Apenas Quarto · 1 Queen Bed and 1 Twin Bed
Não Reembolsável
1 Queen And 1 Single Bed - Nonsmoking Room ·
Apenas Quarto
15% desconto
Não Reembolsável
Standard Queen Room ·
Apenas Quarto · Queen
Cancele gratuitamente antes de Wed, 19 Jun 2024
Deluxe Queen Room ·
Apenas Quarto · 1 Queen Bed
Não Reembolsável
1 Queen Bed - Nonsmoking Room ·
Apenas Quarto
15% desconto
Não Reembolsável
Standard Queen Room with Jacuzzi ·
Apenas Quarto · 1 Queen Bed
Não Reembolsável
Queen Bed - Nonsmoking Room ·
Apenas Quarto
15% desconto
Não Reembolsável
Standard Queen Suite ·
Apenas Quarto · 1 Queen Bed
Não Reembolsável
Nonsmoking Room ·
Apenas Quarto
15% desconto
Não Reembolsável
Standard Suite ·
Apenas Quarto · 1 Queen Bed and 2 Twin Beds
Não Reembolsável
Isenção de responsabilidade: a imagem mostrada é apenas para fins ilustrativos e pode não representar o quarto de hotel. O layout do quarto, móveis, comodidades e vista podem variar dependendo da disponibilidade e localização do hotel.
Geral
Excelente
4.3
152 criticas
5
45
4
40
3
13
2
4
1
2
Avaliação de Clientes
Valor 3.8
Localização 4.5
Limpeza 4.5
Conforto 4.2
Vizinhança 4.4
Facilidades 4
Condição 4
Recomendação 88.2%
“Had a good sleep, warm beds and effective heating and cooling. Friendly staff and very abliging when I left something behind. 😊”
— Annette Foster
“Pretty ordinary experience..
I didn’t actually stay here in the end, but I accidentally booked the wrong date for my accommodation (totally my fault) and had booked in 2 nights before I was due to stay.
I realised on the drive up and called the Inn advising them of what had occurred and the owner Rhonda understood what had occurred and advised they would prepare the room
For the night I intended to stay.
I didn’t actually discuss the payment situation. But upon arriving I spoke with her husband who was extremely rude. I asked if it was possible that I could get a transfer of my booked dates or discounted rate because I didn’t actually stay.
He was adamant that my contract was with the booking agency and they had no responsibility to me as far as a discount or transfer was concerned. (I understood that they didn’t have any legal duty to provide me assistance).
So I basically I said ok I guess I’ll go somewhere cheaper (due to the fact that I was on a work trip and my employer would be upset if I paid the expensive $175 for the night again)…
Which he then tried to tell me that he could charge me for another night because supposedly my call earlier explaining the situation was interpreted as another booking!
Eventually he said he would cancel that reservation without charging me, trying to imply he was doing a nice favour.
What I can’t wrap my head around I suppose is that. 1. The inn was very quiet with barely any guests. 2. It is a smallish country town and I was willing to pay again at a discounted
rate for no extra work for them. 3. I probably would have given a good review for their understanding of my situation.
As it turns out the owners were not interested in helping in any way and were determined to make like difficult for me rather than earn themselves some good reviews and do a nice favour.
As mentioned they were within their rights… just wasn’t good moral or business acumen..”
— Will beasley