Meliá Castilla
Calle del Capitan Haya, 43, Near Gate of Europe, Madrid, 28020, Spain
Rating
4.4
Travelers Choice
2020
Price Level
$$$
Rooms
909
Pets
Yes
05
Jul
Meliá Castilla, Madrid
Meliá Castilla
Ideally located in the prime touristic area of Tetuan, Melia Castilla promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the hotel's facilities and services. Wheelchair accessible, 24-hour security, 24-hour front desk, facilities for disabled guests, car park are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, bathroom phone, cleaning products, complimentary tea, mirror. Entertain the hotel's recreational facilities, including fitness center, sauna, outdoor pool, spa, massage. Convenience and comfort makes Melia Castilla the perfect choice for your stay in Madrid.
Price & Availability
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Overall
Excellent
4.4
679 reviews
5
2353
4
1273
3
354
2
97
1
62
Customers Review
Value 3.6
Location 4
Cleanliness 4.5
Comfort 4.5
Neighborhood 4.2
Amenities 4.6
Condition 4.4
Recomendation 82.7%
“Great position; quality of the rooms and service in line with the standard. Great breakfast.”
— Roberto CARMONE
“We stayed 7 days in a suite.
-Dirty.
- Very Dusty.
-The AC broke and we couldn't sleep for 2 nights - we asked for refund of one of the nights and they ignored our request.
-The door was broken and the room would stay open when you leave. We reported the issue and they said that there was nothing wrong with it - so we had to deal with it.
-There was a smell coming from the tubes in the toilet.
-The room shown in booking is not the room you get. We were expecting 2 bathrooms in the suite and we got only one. Then they told us that to get the 2 bathrooms suite, we would have to use the old type of rooms, that to be honest are horrible and even scary. That's not clear in booking and should not be allowed to be advertised.
The manager was nice. The Level lounge is nice.”
— Renata Liuzzi
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