Hotel Imperiale Roma
Via Vittorio Veneto, 24, Near Via Veneto, Rome, 00187, Italy
Rating
4
Price Level
$$$
Rooms
96
Pets
No
19
May
Hotel Imperiale Roma, Rome
Price & Availability
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Overall
Very Good
4
596 reviews
5
379
4
497
3
226
2
71
1
93
Customers Review
Value 5
Location 4.7
Cleanliness 4.2
Comfort 3.7
Neighborhood 4.6
Amenities 4
Condition 3.9
Quality 5
Recomendation 83.7%
“Stayed here for 3 nights with my husband. Great location, but awful experience. The staff, with the exception of 2 people were extremely rude. The guy who apparently runs the dining room needs to learn basic hospitality and the front desk staff needs to learn what good customer service is. Our room was never throroughly cleaned and the floor was always filthy from day one. Our room had a regular twin bed and an XL twin bed in front of a king sized headboard. They even had the beds made separately and pushed together. The food was okay. They did have a nice breakfast spread. Overall, I would never recommend this hotel. This was the pretty much the only bad experience we had while in Rome.”
— Belinda P
“Although well located, this hotel was a very bad experience. They have a policy of providing NO air conditioning after 6 pm (essentially when you are in the room), the cleaning staff is terrible, they did not pick up and the laundry that I tried to bring to the front desk but was told to leave in the room in a bag labeled "laundry", which was left on the unmade bed, the bar is permanently closed. The staff is rude and uncommunicative. I will say the bed was comfortable though.”
— Nicole Thompson
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