Hilton Tulum Riviera Maya All-Inclusive Resort
Carretera Cancun Tulum 307, Near Aktun Chen, Near Xcacel Beach, Near Xel-Há Park, Tulum, 77774, Mexico
Rating
4.1
Price Level
$$$$
Rooms
735
Pets
No
from COP 11,317,864.92
27
May
Hilton Tulum Riviera Maya All-Inclusive Resort, Tulum
Hilton Tulum Riviera Maya All-Inclusive Resort
Among the mangroves of the magical Riviera Maya, ancient roots and a future-focused commitment to sustainability blend in a mesmerizing dance. Seek serenity in our luxury spa and uncover your sense of wonder in our resort with five pools, 11 restaurants and magnificent views. When you stay at Conrad Tulum in Akumal, you'll be within a 10-minute drive of Hekab Be Biblioteca and Xcacel-Xcacelito Sanctuary. This 5-star hotel is 1.1 mi (1.8 km) from Xcacel Beach and 2.7 mi (4.3 km) from Akumal Beach. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Grab a bite to eat at Maratea Mediterranean, one of the hotel's many dining establishments, which include 7 restaurants and 2 coffee shops/cafés. Visit one of the 3 bars/lounges, 3 beach bars, and 2 poolside bars for a refreshing drink. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Make yourself at home in one of the 449 air-conditioned rooms featuring private plunge pools and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Satellite programming along with MP3 docking stations are provided for your entertainment.
Price & Availability
Select your room
Standard King Room (Nature View) ·
All Inclusive · King
Non Refundable
Habitación Doble Garden View One Bed ·
All Inclusive
Non Refundable
Standard King Room (Resort View) ·
All Inclusive · King
33% discount
Non Refundable
Standard Room (with View) ·
All Inclusive
Non Refundable
Large King Room (Nature View) with Balcony ·
All Inclusive
Standard King Room (Accessible) ·
All Inclusive · 1 King Bed
Non Refundable
Standard King Room (Limited Ocean View) ·
All Inclusive
Non Refundable
Standard King Room ·
All Inclusive · King
15% discount
Non Refundable
Oceanfront King Room (Accessible) ·
All Inclusive · King
33% discount
Non Refundable
Large King Room with Balcony (Accessible) ·
All Inclusive
Habitación Doble One Bed ·
Bed & Breakfast
Cancel free of charge before Tue, 21 May 2024
Standard King Room (Limited Ocean View) (Accessible) ·
All Inclusive · 1 King Bed
Non Refundable
Standard Double Room (with View) ·
All Inclusive · Double
Package Rate
Non Refundable
Standard King Room (Limited Ocean View) ·
Room Only
Cancel free of charge before Tue, 21 May 2024
Oceanfront King Room with Beach Access ·
All Inclusive · King
33% discount
Non Refundable
Habitación Doble One Bed ·
All Inclusive
Non Refundable
Standard 2 Queen Room (Limited Ocean View) ·
All Inclusive · 2 Queen
Non Refundable
Large King Room (Limited Ocean View) with Balcony ·
All Inclusive
Standard King Room (Ocean View) ·
All Inclusive
Non Refundable
Standard 2 Queen Room (Limited Ocean or Resort View) ·
All Inclusive · 2 Queen Beds
Non Refundable
Standard Double Room (Accessible) ·
All Inclusive · Double
Package Rate
Non Refundable
Oceanfront 2 Queen Room with Beach Access ·
All Inclusive · 2 Queen
33% discount
Non Refundable
Habitación Doble Easy Access One Bed ·
Bed & Breakfast
Non Refundable
Large 2 Queen Room (Limited Ocean View) with Balcony ·
All Inclusive
Standard King Room (Ocean View) ·
Room Only
Cancel free of charge before Tue, 21 May 2024
Oceanfront King Room ·
All Inclusive · King
33% discount
Non Refundable
Standard 2 Queen Room (Ocean View) ·
All Inclusive · 2 Queen
Non Refundable
Standard Double Room (with View) (Accessible) ·
All Inclusive · Double
Package Rate
Non Refundable
2 Queen Beds - Partial Ocean View ·
All Inclusive
15% discount
Non Refundable
Standard King Family Room (Nature View) ·
All Inclusive
Non Refundable
Large King Room (Ocean View) with Balcony ·
All Inclusive
Oceanfront 2 Queen Room (Ocean View) ·
All Inclusive · 2 Queen Beds
Non Refundable
Oceanfront King Room ·
Bed & Breakfast
Cancel free of charge before Tue, 21 May 2024
Preferred Rate
Standard 2 Queen Room (Nature View) ·
All Inclusive · 2 Queen
May 1st - May 31st - 51.00% discount
Cancel free of charge before Thu, 23 May 2024
Standard 2 Queen Family Room (Nature View) ·
All Inclusive · 2 Queen
Non Refundable
King Bed - Ocean View ·
All Inclusive
15% discount
Non Refundable
Standard Room (Limited Ocean View) ·
All Inclusive
Package Rate
Non Refundable
Large 2 Queen Room (Ocean View) with Balcony ·
All Inclusive
Standard King Family Room (Nature View) ·
Room Only
Cancel free of charge before Tue, 21 May 2024
Ground Floor King Family Room ·
All Inclusive · King
Non Refundable
Premium King Family Room (Nature View) with Balcony ·
All Inclusive
Standard King Family Room (Ocean View) ·
All Inclusive
Non Refundable
Standard Double Room (Ocean View) ·
All Inclusive · Double
Package Rate
Non Refundable
Ground Floor 2 Queen Family Room ·
All Inclusive · 2 Queen
Non Refundable
Premium 2 Queen Family Room (Nature View) with Balcony ·
All Inclusive
Habitación Doble ·
Full Board
Non Refundable
Standard 2 Queen Family Room (Resort View) ·
Bed & Breakfast
Cancel free of charge before Tue, 21 May 2024
Standard 2 Queen Family Room (Ocean View) ·
All Inclusive · 2 Queen
Non Refundable
Ground Floor Large King Family Room with Balcony ·
All Inclusive
Standard King Family Room (Ocean View) ·
Room Only
Cancel free of charge before Tue, 21 May 2024
Habitación Familiar One Bed ·
Bed & Breakfast
Cancel free of charge before Tue, 21 May 2024
Ground Floor Large 2 Queen Family Room with Balcony ·
All Inclusive
Large King Family Room (Ocean View) with Balcony ·
All Inclusive
Standard 2 Queen Room (Nature View) ·
Room Only
Cancel free of charge before Tue, 21 May 2024
Large 2 Queen Family Room (Ocean View) with Balcony ·
All Inclusive
Standard King Room (Nature View) with Balcony and Lounge ·
All Inclusive
Standard 2 Queen Room (Nature View) with Lounge Access and Balcony ·
All Inclusive
Standard King Room (Limited Ocean View) with Lounge Access and Balcony ·
All Inclusive
Standard 2 Queen Room (Limited Ocean View) with Lounge Access and Balcony ·
All Inclusive
Habitación Familiar One Bed ·
Full Board
Non Refundable
Standard 2 Queen Room (Ocean View) with Lounge Access and Balcony ·
All Inclusive
Club King Room (Limited Ocean View) ·
All Inclusive
Cancel free of charge before Wed, 22 May 2024
Preferred Rate
Oceanfront 2 Queen Room ·
All Inclusive · 2 Queen
May 1st - May 31st - 51.00% discount
Cancel free of charge before Thu, 23 May 2024
Ground Floor King Family Suite ·
All Inclusive · King
Non Refundable
Standard King Suite (Limited Ocean View) ·
All Inclusive · King
Non Refundable
Standard Suite ·
All Inclusive
Non Refundable
Standard Family Suite ·
All Inclusive
Non Refundable
Standard Suite (Limited Sea View) ·
All Inclusive
Non Refundable
Ground Floor King Family Suite ·
Room Only
Cancel free of charge before Tue, 21 May 2024
Ground Floor King Family Suite with Balcony ·
All Inclusive
Non Refundable
Standard King Suite (Limited Ocean View) with Balcony ·
All Inclusive
Standard King Suite (Limited Ocean View) with Lounge Access ·
All Inclusive
Oceanfront King Family Suite with Beach Access ·
Bed & Breakfast
Cancel free of charge before Tue, 21 May 2024
Standard King Family Suite (Ocean View) ·
All Inclusive · King
Non Refundable
Standard King Suite (Ocean View) ·
All Inclusive · King
Non Refundable
Standard Suite (Sea View) ·
Bed & Breakfast
Cancel free of charge before Tue, 21 May 2024
Standard Suite (Sea View) ·
All Inclusive
Non Refundable
Habitación Doble Club ·
All Inclusive
Non Refundable
Standard King Suite (Limited Ocean View) (Accessible) ·
All Inclusive
Cancel free of charge before Wed, 22 May 2024
Standard King Family Suite (Ocean View) with Balcony ·
All Inclusive
Standard Family Suite ·
Bed & Breakfast
Cancel free of charge before Tue, 21 May 2024
Standard Suite ·
Bed & Breakfast
Cancel free of charge before Tue, 21 May 2024
Preferred Rate
Oceanfront King Suite ·
All Inclusive · King
May 1st - May 31st - 51.00% discount
Cancel free of charge before Thu, 23 May 2024
Standard Suite (Sea View) ·
Full Board
Non Refundable
Standard Family Suite ·
Full Board
Non Refundable
Club Suite ·
All Inclusive
Non Refundable
Governors King Suite ·
All Inclusive · King
Non Refundable
Governors King Suite with Balcony ·
All Inclusive
Deluxe Suite (Sea View) ·
All Inclusive
Non Refundable
Presidential King Suite ·
All Inclusive · King
Non Refundable
Presidential King or 2 Double Suite with Balcony ·
All Inclusive
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
890 reviews
5
74
4
2
3
3
2
0
1
2
Customers Review
Cleanliness 4.5
Comfort 4.3
Amenities 4.2
Condition 4.5
“The property is wonderful and the architecture is really great. It's very evident that the staff are trying their best to please guests. However, I must say very honestly that this is not a 5 star experience at this point - it falls short in a number of very important areas which I'm sure they will eventually fix. First, and most importantly, the property is not wheelchair accessible as there are significant stairs near the lobby with no elevator access. Second, many of the staff do not speak English and it's very hard to communicate. Third, there are no printed menus for the restaurants so they are directing to QR codes which often don't work due to signal issues and also not helpful to guests who want to detach from their phones. In addition, I must say that the Hilton Honors experience was not great as we arrived in the evening and they still didn't have a room available for us for over an hour (the property is practically empty and this is not acceptable for a 5 star resort). Rooms are fairly small, nothing very special. Few smaller things to note, the TV channels are not working (they have some signal issue), we had a broken thermostat in the room and moving around the resort at times takes 20-30 mins of waiting for a golf cart. On the positive side, the people are really kind and we had a wonderful dinner experience in their Mediterranean restaurant. The staff in the restaurant were truly impeccable in their service and we are thankful for that.”
— Minati Acharya
“My stay at the Conrad Tulum has been the most pleasurable hotel experience in my life. The service is indeed UNPARALLELED. Please listen to the reviews. The moment you step onto the property, you will be pampered like no other. They make everyone feel like celebrities. The hospitality is on point. 7 stars for the phenomenal service. All the staff members are properly trained, professional and attentive. I dropped my napkin at dinner and went to grab it and two waiters came rushing my way to replace it for me. They will not allow you to refill your glass, reach for a towel, carry your personals, nothing. I love, love, love the staff. The only area I would say is lacking at this new establishment is the food. I am an extremely tough critic when it comes to food and I feel the food is lacking a tiny bit. I will give them the benefit because they are so incredibly new. I wish this hotel the most success! Thank you so much for a mind blowing experience!”
— Luz Rivera
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